Return and Refund Policy
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Eligibility for Returns:
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If you are not completely satisfied with your purchase, you may return the item(s) within 14 days of receiving your order for a full refund.
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To be eligible for a return, the item(s) must be in their original condition, unused, and in their original packaging.
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How to Initiate a Return:
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To initiate a return, please contact us at customercare@handcraftedwithlove.shop with your order number and details of the item(s) you wish to return.
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Once your return is approved, you will receive instructions on how to send the item(s) back to us.
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Refund Process:
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Upon receipt and inspection of the returned item(s), we will process your refund within 7-14 business days.
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Refunds will be issued to the original payment method used during the purchase.
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Exclusions and Conditions:
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After the 14-day return window has elapsed, item(s) are no longer eligible for return or refund.
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Shipping Costs for Returns:
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Customers are responsible for the shipping costs associated with returning the item(s). Shipping costs are non-refundable unless the return is due to an error on our part (e.g., incorrect or defective item received).