• Eligibility for Returns:

    • If you are not completely satisfied with your purchase, you may return the item(s) within 14 days of receiving your order for a full refund.

    • To be eligible for a return, the item(s) must be in their original condition, unused, and in their original packaging.

  • How to Initiate a Return:

    • To initiate a return, please contact us at customercare@handcraftedwithlove.shop with your order number and details of the item(s) you wish to return.

    • Once your return is approved, you will receive instructions on how to send the item(s) back to us.

  • Refund Process:

    • Upon receipt and inspection of the returned item(s), we will process your refund within  7-14 business days.

    • Refunds will be issued to the original payment method used during the purchase.

  • Exclusions and Conditions:

    • After the 14-day return window has elapsed, item(s) are no longer eligible for return or refund.

  • Shipping Costs for Returns:

    • Customers are responsible for the shipping costs associated with returning the item(s). Shipping costs are non-refundable unless the return is due to an error on our part (e.g., incorrect or defective item received).